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Postpaid – Onecomm

How can I update that a payment was made to my account?

Select Report Payment from the menu options, enter payment details and select done.

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How will I know whether a bill has been or paid or not?

Select Bills and Payments, click on the icon on the left of bill date -page with folded tip to see a quick summary of selected bill’s status.

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How can I view details of past payments made to my account?

Select View Bills and Payments from the home page, and scroll to payment History.

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Will be charged when I use my credit card?

The bank may charge for the use of their service.

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How can I make payments to my accounts?

Select Pay Bill from the home page, select and register card of your choice to make your payment.

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What is the Maximum number of invoice that I can get access to?

A maximum of three (3) invoices will be available for downloading. You can select View More for an extended selection list of up to eleven (11) invoices

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How can i view details of my invoices/bills?

Select view Bills and Payments from the home tab or menu icon. Select the icon at right side of bill date and open PDF for bill details.

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How can I set a create a reminder of bill due date on ?

From the Bills and Payments option, select the icon with two antennas and a tick in middle to set your alerts/reminders.

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How soon will my payment be updated after I pay using the app?

Your payment will be updated immediately after you complete the process.

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