What happens when the allotment of my roaming passport is depleted or expired?
The subscriber can purchase another roaming pass via the USSD menu*100# or all roaming, calls, data and SMS will be charged to the account’s core balance.
The subscriber can purchase another roaming pass via the USSD menu*100# or all roaming, calls, data and SMS will be charged to the account’s core balance.
To minimize roaming costs, subscribers must connect to Wi-Fi when possible. You can go to settings, turn off Data roaming and mobile data, and connect to Wi-Fi when not using data.
The International Passport allows you to roam in the United States of America, the United Kingdom, the European Union & Canada.
With the Caribbean passport you can roam in the West Indies Cricket Countries and Panama. The complete list of territories is provided below.
The roaming passports are available in 3, 7 and 14 day packages for both Caribbean and International.
If your roaming service is not working, try restarting your phone or switching to airplane mode for a few seconds before turning it off.
After arriving at your destination, power cycle your device and check if it’s connected to a mobile network. If not, you may need to manually select a network by: Going to Settings Select Mobile/Cellular networks. Network Operators Select network (the list of available networks will be displayed) e.g. T-Mobile
Yes, a prepaid subscriber can roam without the Roaming passport. They will however need to request the roaming addon via the *100# USSD menu, this will allow them to roam but all charges will bededucted from their mobile credit.
The Caribbean or International Freedom Pass is available via the *100# USSD menu.