How can I contact ONE for support?
You can reach out to the ONE support team via their website, engage in live chat, or visit the nearest store for face-to-face assistance. For more details, you can visit the ONE Postpaid Plans page.
You can reach out to the ONE support team via their website, engage in live chat, or visit the nearest store for face-to-face assistance. For more details, you can visit the ONE Postpaid Plans page.
Ensure your handset is configured with the correct APN for data use. If needed, switch your phone to airplane mode for 10 seconds and then back to network mode.
Bills for postpaid mobile accounts are generated between the 1st and 2nd day of every month. The bill includes all charges incurred in the previous month.
No, Normal roaming charges applies for these countries.
No, you have to upgrade to any of the higher plans e.g Prime, Premium and Elite.
Yes you will be billed for your usage.
Only the applicable network listed on the website (one.com/gy)
Country includes, Anguilla Barbados Cayman Islands Grenada Montserrat St. Lucia Turks & Caicos Islands Antigua & Barbuda British Virgin Islands Dominica Jamaica St. Kitts & Nevis St. Vincent & the Grenadines Trinidad & Tobago Bahamas
Eagle Prime, Premium, and Elite plans include voice and data roaming to West Indies Cricket countries, USA, and Panama.
Unlimited ONE minutes and texts include calls and texts to ONE mobile network, ONE Fixed Wireless and GTT landline.