What are the Terms and Conditions?
Terms and Conditions
Terms and Conditions
There are no upfront charges, Installation is free.
Customers are allowed to downgrade from Fibre 600+ to any other Fibre+ Plan at any time. For downgrades within one year the customer will be assessed the full cost of GY$17,399 (vat inclusive) for the battery backup unit and $22,100 for the router.
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Speeds up to 600Mbps download and up to 300Mbps uploads. Unlimited minutes to make Fixed and Mobile On- Network calls. This plan has an allotment of 200 FREE minutes monthly for calls to USA, Canada, and English Caribbean (Anguilla, Antigua & Barbuda, Barbados, British Virgin Islands, Cayman Islands Grenada, Jamaica, Montserrat, St. Kitts & Nevis, […]
Any existing customer or new customers that reside in Fibre geographic area. Fibre 600+ at a glance test
Fibre 600+ is new residential Fibre + Voice plan which provides customers with more Mbps download and uploads, Unlimited ON network calls to fixed and mobile, free international minutes, free calling features, free battery back up at very low price.
Live Chat: onecom.gy/livechat WhatsApp Number: 592-640- CHAT (2428) Customer Experience Email:CustomerExperience@OneCommGroup.com Call Centre on 0488
Your bills are available in three locations: The My OneComm mobile app (iOS and Android) i. MyAccount ii. Via WhatsApp upon updating your information here: onecom.gy/whatsapp-v 2. Bills can be paid in the following ways: i. The My OneComm mobile app (iOS and Android) ii. MyAccount iii. Mobile Money Guyana (mmg+) 3. Retail Stores or […]
Fibre+ service comes with 500 to 5000 complimentary minutes to Fibre and Landline services after which the customer will incur standard calling rates below: Landline Rates Fibre Rates Fibre+ Voice rates Off-Peak On-Peak Off-Peak On-Peak Landline $0.88 $14.00 $0.40 Intra-Exchange $0.80 $0.40 Inter-Exchange – Zone A $3.30 $2.20 Inter-Exchange – Zone B $4.40 $3.30 […]